Manager to Leader Transformation

In order for a company to grow - especially in a retail business - there needs to be someone or some team that is devoted to an ongoing focus on the three things that ultimately define the business' success. These include:

• increasing sales,
• increasing average purchase, and
• increasing customers.

Creating the realistic environment that is conducive to have this person free to have this as their focus is often the biggest challenge in the overall operation. Too often the ‘manager' or person responsible for maintaining an eye on these success defining goals becomes just one of the crew as they go about their days responding to and attempting to control the fires that often occur.

Elevating the Role of Manager is a program developed with this challenge in mind. It has been proven to be a successful approach to building the internal operational structure to accomplish and sustain the resulting operational methodology. This is a fun and energetic experience, facilitated by high-energy professionals and designed to enthusiastically engage participants. The format of the workshop in which is it presented drives maximum participation and fosters high retention of content.

INNOVATIVE: A leading-edge and highly dynamic alternative to traditional training, this program is highly customized-using a powerful combination of group and individual coaching with built-in accountability for results.

IT WORKS!

Is ELEVATING THE ROLE OF MANAGER the right program for my managers?

Budgets for training and development are always tight. Enrolling your managers in our program is a sure way to guarantee return on your development dollars.

By combining the real world knowledge and experience of your manager with our coaching process and tools, redefining the role of the manager allows him/her to focus on the your three top priorities: increasing sales, increasing average ticket price, and increasing customers. Follow-up coaching sessions create sustainability by maintaining the manager's focus and delegation of daily store operations.

The 3-Day Workshop

Day 1 - The Manager Today examines current roles, responsibilities and tasks that fill the manager's days and

interfere with the ability to be in the driver's seat of the store

Day 2 - The Manager of Tomorrow engages managers with tools and techniques to design their new role. The

primary focus areas include:

• INCREASED SALES
• INCREASED AVERAGE TICKET VALUE
• INCREASED CUSTOMER TRAFFIC

Day 3 - The Elevated Manager prepares managers for bringing their redefined role and focus back to their store

with a solid implementation plan Follow-Up Coaching.

Benefits of the workshop are sustained through follow-up coaching that includes:

• One month of 45 minute, weekly individual sessions plus...
• Five months of 60 minute group sessions (one per month)

Follow-up coaching sessions are conducted by phone and provide support as participants become a driving manager.